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To check availability or to make a confirmed booking, please use the button below

Alternatively, use this form to make an enquiry. We will endeavour to respond to your emails on the same business day.

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Deposit

A deposit of Two nights accommodation or 50% of the total cost (whichever is greater) is required to confirm your reservation at Flutes Luxury Accommodation. The deposit is required at the time you make a booking. The balance is  due 30 days before your arrival at Flutes.

Cancellation Policy

Deposits are refundable provided you cancel more than 3 weeks (21 days) prior to your booked arrival date, except at Christmas, New Year and Easter when Peak Period terms apply – see details below.
Cancellations advised to us between 2 and 3 weeks (14 to 20 days) prior to your booked arrival date will incur a non-refundable cancellation fee of one nights accommodation.
Cancellations advised with less than 2 weeks notice, before your booked arrival date, will incur full loss of deposit.
Early departure after arrival: If you decide to leave earlier than the date you booked to depart – there will be no refund or reduction in tariff for any unused nights.

Cancellation Policy Peak Period

Christmas, New Year & Easter Holidays
Peak periods book out several months ahead and of course we turn away enquiries  once we have confirmed your reservation. Cancellations may result in Flutes being vacant during one of our busiest most requested times of the year. Therefore:
Cancellations received between 14 and 28 days before the booked arrival date will incur 2 nights non-refundable, non-transferable cancellation fee. (Example: for a booking with an arrival date of 24th December, - cancellation period referred to would be between 27th November and 10th December)
Cancellations received between 1 and 13 days before booked arrival date will incur a cancellation fee of 50% of the total amount of the booking. This fee is non-refundable and non-transferable.
Please do not hesitate to ask if you do not understand any parts of the cancellation policy.

All tariffs are quoted in New Zealand dollars.

Cancellations made for Special Events will require full payment.